Welcome!

This Honda Modern Selling Skills training is designed to help you better meet the needs and expectations of today’s buyers.  

There are many benefits to elevating your skills, including: 

  • Increased sales
  • More profit per sale
  • Reduced time per sale
  • More referrals
  • Repeat business 
  • Greater long-term loyalty 

Multichannel Shopping Experiences

Multichannel shopping blends different ways of shopping into one smooth journey.

Customers can hop seamlessly between online and in-store to find what they need, and shop in the way that’s best for them as individuals.

Training Objectives

After completing this course, you will:

  • Understand what modern customers are looking for in sales experiences and how to bring those experiences to life
  • Know what “meeting customers where they are” means and how to do so by sharing resources and stories, active listening, and through an empathetic mindset
  • Understand the many benefits of delivering modern sales experiences for customers, including increased sales, profits and loyalty.
  • Apply new skills throughout the purchase process with customers to elevate their experiences
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